FAQs

What is the store's return/exchange policy?

As all items are custom items, there are no refunds, exchanges or returns.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local delivery carriers.

Do you offer local pickup?

Yes.  If you choose local pickup, you will be given a day and time to pick your order up from our office located in Orange, CT.

How do I place a bulk custom order?

To place a bulk custom order, simply fill out the form on the contact us page and we will get back to you.  Please allow 24-48 hours for a response.